About the data processing
Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.
We take web hosting and e-mail services from Yourhosting. Yourhosting processed Personal data on our behalf and do not use your information for your own purposes. However, this batch may collect metadata about the use of the services. These are not personal data. Yourhosting has taken appropriate technical and organisational measures to prevent loss and unauthorized use of your personal data. On the basis of the agreement, Yourhosting is obliged to secrecy.
E-mail and Mailing lists
We make use of the services of YourHosting for our regular business mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. YourHosting does not have access to our mailbox and we treat all our email traffic confidentially.
To handle a (part of) the payments in our webshop we use the platform of MultiSafepay. MultiSafepay processes your name, address and residence data and your Payment information such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organisational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in the context thereof. In the case of an application for a deferred payment (credit facility), MultiSafepay shares personal data and information relating to your financial position with credit rating agencies. All the above-mentioned safeguards regarding the protection of your personal data are also applicable to the parts of MultiSafepay's services for which they enable third parties. MultiSafepay does not keep your data longer than is permitted under the statutory deadlines.
We collect reviews through the platform of Webwinkelkeur. If you leave a review via web shop keur you are obliged to enter your name, place of residence and e-mail address. Webwinkelkeur shares this information with us so we can link the review to your order. Webwinkelkeur publishes your name and place of residence on the website as well. In some cases, Webwinkelkeur may contact you to provide an explanation of your review. In case We invite you to leave a review we share your name and e-mail address with Webwinkelkeur. They only use this data for the purpose of inviting you to leave a review. Webwinkelkeur has taken appropriate technical and organisational measures to protect your personal information. Webwinkelkeur reserves the right to enable third parties for the purpose of providing the services, for this we have permission to Webwinkelkeur. All the above-mentioned safeguards relating to the protection of your personal data also apply to the parts of the services for which Webwinkelkeur third parties are engaged.
Shipping and Logistics
SendCloud and PostNL/DHL
If you place an order with us, it is our job to have your parcel delivered to you. We use the services of SendCloud and PostNL/DHL to carry out the deliveries. It is necessary for us to share your name, address and residence data with SendCloud and PostNL/DHL. SendCloud and PostNL/DHL Use this information only for the purpose of executing the agreement. In the event that PostNL/DHL enables subcontractors, PostNL/DHL will also make your information available to these parties.
Billing and accounting
For our records and bookkeeping we use the services of Exact Online. We share your name, address and residence data and details regarding your order. This information is used to administer sales invoices. For our records and bookkeeping we use the services of Exact Online. We share your name, address and residence data and details regarding your order. This information is used to administer sales invoices. Your personal data is protected and stored. Exact Online is obliged to secrecy and will treat your data confidentially. Exact Online does not use your personal information for any other purposes than described above.
Purpose of the data processing
General purpose of the processing
We use your information solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your information for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, unlike your request, we will ask you to do so explicitly. Your data is not shared with third parties, other than for accounting and other administrative obligations. These third parties are all kept to secrecy under the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This information (for example, your IP address, web browser, and operating system) is not personal data.
Cooperation in tax and criminal investigations
Where appropriate, Kollies Parts may be held on the basis of a legal obligation to share your data relating to government tax or criminal investigation. In Such a case, we are compelled to share your information, but we will oppose it in the possibilities offered by the law.
We save your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. On the basis of applicable administrative obligations we need to keep invoices with your (personal) data, so we will keep this information for as long as the applicable time limit expires. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the current Dutch and European legislation, you as the person concerned have certain rights regarding the personal data processed by or on our behalf. We explain to you below what rights these are and how you can rely on these rights. In principle, we do not send copies of your information to you, but only to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to legitimize yourself. We maintain an administration of requests, in the case of a forgotten request we administer anonymous data. All transcripts and you will receive copies of data in the machine-readable data format that we use within our systems. You have the right at all times to lodge a complaint with the Personal data authority if you suspect that we are using your personal data in the wrong way.
You always have the right to view the data that we process and that relate to your person or are traceable to them. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a copy of all the information with an overview of the processors who have this information, specifying the category under which we have stored this information.
You always have the right to have the data that we process (have) processed and that relate to your person or be traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data has been updated at the email address we have known.
Right to limitation of processing
You always have the right to restrict the data that we process (or have) that relates to your person or is traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data is no longer processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process (have) processed and that relate to your person or be traceable, by having another party executed. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a copy of any information about you that we have processed or on behalf of us by other processors or third parties on our familiar email address. In all probability, in such a case, we can no longer continue the service, because the safe linking of data files can no longer be guaranteed.
Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of Kollies Parts. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection Is justified, we will make copies and/or copy of the data that we process (let) be made available to you and then permanently cease processing.
You also have the right not to be subjected to automated individual decision making or profiling. We do not process your information in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy issues.
Henriette Roland Holststraat 8
5122 CT Rijen
T +31 612721721
E [email protected]
Contact person for privacy issues